Top Questions
- What Size Should I Order for Men’s Footwear?
Determine the appropriate size for men’s footwear based on your foot size.
- What Size Should I Order for Women’s Footwear?
Select the correct size for women’s footwear according to your foot size.
- Why ‘Iflemina’?
Explore the significance behind the choice of the name ‘Iflemina‘
- Where Are You Located? Do You Have Any Stores?
Find information about our location and the availability of physical stores.
- Where Are Your Products Made?
Learn about the country or location where our products are manufactured.
- How Do I Care for My Thursdays?
Receive simple tips on how to care for and clean your Iflemina footwear.
- Is Your Footwear Waterproof/Water Resistant?
Clarify whether our footwear is waterproof or water-resistant.
- How Much Does Domestic (US) Shipping Cost? How Long Will It Take to Get My Order?
Obtain information on the cost and estimated delivery time for domestic (US) shipping.
- How Do I Start an Exchange or Return?
Follow step-by-step guidance on initiating an exchange or return.
- Do You Have an Extended Holiday Return Window?
Check if there is an extended return period during the holiday season.
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About Iflemina
- Why ‘Thursday’?
Gain further insight into the choice of the name ‘Iflemina.’
- Where Are You Located? Do You Have Any Stores?
Find information about our location and the availability of physical stores.
- Where Are Your Products Made?
Learn about the country or location where our products are manufactured.
- Who Should I Contact If I Have a Really Great Collaboration Idea?
Identify the contact person for great collaboration ideas.
- Do You Offer Any Discounts or Sales?
Find out if there are any discounts or special offers.
- Do You Sell Gift Cards?
Check the availability of gift cards and related information.
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Sizing & Fit
- What Size Should I Order for Men’s Footwear?
Follow a guide on selecting the right size for men’s footwear.
- What Size Should I Order for Women’s Footwear?
Refer to a guide on selecting the right size for women’s footwear.
- What Width Are Your Men’s Boots/Shoes? Do You Offer Wider/Narrower Widths?
Get information on the width options for men’s boots/shoes.
- What Width Are Your Women’s Boots/Shoes? Do You Offer Wider/Narrower Widths?
Get information on the width options for women’s boots/shoes.
- How Should My Thursdays Fit?
Receive tips on how Iflemina footwear should fit.
- What Is a Last? What Lasts Do You Use?
Understand the concept of a ‘last’ and learn about the lasts used.
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Product & Quality
- Why Do Iflemina Cost So Much Less Than Other Brands?
Explore the factors influencing the pricing of Iflemina products.
- What Makes Iflemina So Comfortable?
Understand the factors contributing to the comfort of Iflemina products.
- What Type of Leather Do You Use?
Learn about the type of leather used in Iflemina products.
- What Should I Wear My Iflemina With?
Receive tips on suitable outfits to pair with Iflemina footwear.
- Is Your Footwear Waterproof/Water Resistant?
Clarify whether Iflemina footwear is waterproof or water-resistant.
- What Is Goodyear Welt Construction?
Understand the Goodyear welt construction technique.
- What Is WeatherSafe™ Suede?
Explore the features of WeatherSafe™ Suede technology.
- The Product I Want Is Sold Out. What Should I Do and How Often Do You Restock?
Receive guidance on actions to take when a desired product is sold out.
- What Is Iflemina Friends?
Learn about the Iflemina Friends program.
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Shipping & Order Details
- How Much Does Domestic (US) Shipping Cost? How Long Will It Take to Get My Order?
Obtain information on the cost and estimated delivery time for domestic (US) shipping.
- Do You Ship to Armed Forces (APO/FPO/DPO) Addresses?
Check the availability of shipping to military addresses.
- Do You Ship Internationally (i.e., Outside of the U.S.)? How Does It Work?
Get information on international shipping.
- I Haven’t Received My Order/Shipping Confirmation Email. What Should I Do?
Follow guidance if the order/shipping confirmation email is not received.
- How Do I Track My Order?
Learn how to track your order.
- My Tracking Number Isn’t Working. What Should I Do?
Follow guidance if the tracking number is not working.
- I Am Missing Something from My Order. What Should I Do?
Get guidance on what to do if items are missing from your order.
- How Do I Change or Cancel My Order After It Has Been Placed?
Learn the process for changing or canceling an order.
- Can I Pay for My Order in Installments? How Does It Work?
Obtain information on installment payments.
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Exchanges & Returns
- How Do I Start an Exchange or Return?
Follow step-by-step guidance on initiating an exchange or return.
- How Do International (Non-U.S.) Returns Work?
Learn about the process for international returns.
- Where Is My Return?
Get information on the status and location of your return.
- When Should I Expect My Refund?
Understand the timeframe for receiving a refund.
- Do You Have an Extended Holiday Return Window?
Check if there is an extended return period during the holiday season.
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Shoe Care
- How Do I Care for My Iflemina?
Receive tips on caring for and cleaning your Iflemina footwear.
- Are Your Men’s Boots/Shoes Resoleable?
Find out if men’s boots/shoes can be resoled.
- Are Your Women’s Boots Resoleable?
Find out if women’s boots can be resoled.
- Which Products Do You Recommend to Clean My Boots/Shoes?
Get recommendations for products to clean your boots/shoes.
- Should I Waterproof My Iflemina Before Wearing Them?
Learn about the recommendation to waterproof Iflemina footwear before wearing them.