We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 14 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
Get Money Back in 14 Days
Most sellers will return your money in 15 days, however; if it’s not resolved, you can contact paypal from the order detail page to escalate your dispute.
Return Shipment Fee
• Returning packages via a designated local return service point or via a door-to-door pickup service is free.
• Note: You can only enjoy one-time free local return for one order. If you initiate multiple return requests under an order, you can only enjoy the free local return service once, and other return requests can still enjoy local return service but you will have to cover the return shipping costs to the designated local return address. Therefore, please consider returning jointly the products to avoid paying that additional shipping cost.